TERMS & CONDITIONS

TERMS & CONDITIONS
Business Name: NASIRI Inc
Website: https://nasiricarpets.com/
Effective Date: February 23, 2026
Last Updated: February 23, 2026
Legal Address: 200 Lexington Ave, Suite 711, New York, NY 10016
Contact Email: info@nasiricarpets.com
These Terms & Conditions (“Terms”) govern access to and use of the website operated by NASIRI Inc (“NASIRI,” “Company,” “we,” “our,” or “us”), as well as all purchases made through the Website or via direct invoice. By accessing the Website or placing an order, you agree to be bound by these Terms.

• 1. Orders & Acceptance
  All orders are subject to written acceptance by NASIRI Inc. An order becomes binding only upon receipt of payment and issuance of written confirmation. NASIRI reserves the right to refuse or cancel any order, correct pricing or typographical errors, limit quantities, and verify information before processing.
  No oral representations or prior communications shall modify these Terms unless confirmed in writing by NASIRI.
• 2. Pricing & Payment
  All prices are listed in U.S. Dollars (USD). Prices do not include shipping or freight, installation, customs duties, taxes, or international import fees unless explicitly stated.
  Payments are securely processed through PCI-DSS-compliant third-party providers such as Stripe and PayPal. NASIRI does not store full credit card information on its servers.
  Full payment is required before in-stock merchandise is shipped.
  For custom or made-to-order rugs: A 50% non-refundable deposit is required to begin production. The remaining balance is due before shipment.
  Unauthorized chargebacks or payment disputes made in violation of these Terms may be pursued to the fullest extent permitted by law. NASIRI reserves the right to recover associated fees, collection costs, and reasonable legal expenses.
• 3. Custom & Made-to-Order Rugs
  Custom and made-to-order rugs are final sale and non-cancellable once production has begun. They are non-returnable and non-refundable.
  Due to the handmade nature of our rugs, variations are inherent and not defects. These include:
  Dye lot and color variation, Abrash and shading, texture and weave variation, pattern alignment variation, natural fiber irregularities, and size tolerance of up to ±5%.
  Client-approved samples are for reference only and may not exactly replicate the final production due to artisanal processes.
• 4. Shipping & Delivery
  Shipping costs are the Buyer’s responsibility unless otherwise agreed in writing.
  Risk of loss transfers to the Buyer once merchandise is released to the carrier.
  Delivery timelines are estimates only and not guaranteed.
  NASIRI is not responsible for delays due to:
  Freight carriers, customs clearance, weather events, supply chain disruptions, and events beyond our control.
  
• 5. International Orders
  We may ship internationally where permitted by law.
  The Buyer is solely responsible for:
  Compliance with import laws and payment of any applicable duties.
  Orders refused due to unpaid duties or import restrictions will not qualify for a refund of shipping or related charges.
  
• 6. Inspection & Freight Damage
  All deliveries must be inspected upon receipt. Any visible freight damage must be noted with the carrier before signing. Freight damage must be reported in writing within 24 hours of delivery.
  Original packaging must be retained. Failure to report within 24 hours voids freight damage claims.
  Claims made after installation, modification, cutting, or alteration will not be accepted.
  
• 7. Returns (In-Stock Rugs Only)
  Returns apply only to eligible in-stock rugs.
  Return requests must be submitted within seven (7) days of delivery.
  Returned items must be unused, uninstalled, and in original packaging.
  A restocking fee between 15%–25% may apply.
  Return shipping costs and insurance are the Buyer's responsibility.
  Custom, bespoke, modified, clearance, and special-order items are final sale.
  
• 8. Storage & Refused Shipments
  Merchandise not accepted within 30 days of delivery notification may be subject to storage fees.
  If a shipment is refused:
  • Return freight and handling charges will be deducted
  • Custom orders remain non-refundable
  
• 9. Installation & Site Conditions
  Buyer is responsible for:
  • Accurate measurements
  • Verifying access (doorways, elevators)
  • Site suitability
  • Inspecting the product prior to installation
  NASIRI is not responsible for improper installation, site conditions, or third-party installer errors.
  
• 10. Intellectual Property
  All content on the Website, including designs, images, text, logos, and product specifications, is the intellectual property of NASIRI Inc and may not be reproduced without written permission.
  
• 11. Disclaimer of Warranties
  Except as expressly stated in writing, products and services are provided “as is” and “as available.” To the fullest extent permitted by law, NASIRI disclaims all warranties, whether express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
  
• 12. Limitation of Liability
  To the fullest extent permitted by law, NASIRI’s total liability shall not exceed the purchase price paid for the specific product.
  NASIRI shall not be liable for indirect, incidental, consequential, special, or punitive damages, including loss of profits, project delays, or third-party costs.
  
• 13. Indemnification
  Buyer agrees to indemnify, defend, and hold harmless NASIRI Inc, its officers, employees, and affiliates from any claims, damages, losses, liabilities, or expenses arising out of misuse of products, violation of these Terms, or breach of applicable laws.
  
• 14. Website Use
  You agree not to misuse the Website or attempt to interfere with its operation.
  Product images are for representation purposes only. Colors may vary depending on screen settings.
  
• 15. Force Majeure
  NASIRI shall not be liable for failure or delay in performance due to events beyond its reasonable control, including natural disasters, supply chain disruption, labor shortages, government restrictions, or acts of God.
  
• 16. Severability
  If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.
  
• 17. Entire Agreement
  These Terms constitute the entire agreement between the parties and supersede all prior communications or agreements.
  
• 18. Governing Law
  These Terms shall be governed by the laws of the State of New York, United States.
  Any disputes shall be resolved exclusively in the state or federal courts located in New York.
  19. Privacy
  Your use of our Website is also governed by our Privacy Policy.